From Compound Media “support” page ... I really like Option 3: place another order and file for a refund
1 2018-08-05 by DanishJimmy
I have problems accessing the content I previously bought. What can I do?
There are a few options available:
Option 1: Search your email inbox for "Cleeng receipt." Make sure you check your Spam/Junk folder. Once found, click on the link inside the description and re-enter your credentials if needed. Make sure you use the same email address, or Facebook/Google access as you did for your initial purchase.
Option 2: Clear your browser cache. You can find instructions on how to do this here. Then follow Option 1.
Option 3: If it still doesn't work, it’s possible that your initial order didn't go through. In this case, please place another order. File a refund inquiry below mentioning your Cleeng receipt number(s). We proceed refunds within 72h.
3 comments
1 oandauser 2018-08-05
They “proceed” refunds. Jesus Christ Anthony. Hire some competent people.
1 BeerCanThick 2018-08-05
What genuine business does that?
"You didn't get what you paid for. Buy it again and we'll refund you in three days. Maybe. And you still might not get it."
What a dago gyp joint.
1 FaggotBannedKeith 2018-08-05
They really all need to unsubscribe and tell them they won't resubscribe until it's fixed. It's really the only way that Anthony & Keith will invest any time or money into this.