Haha, both for "billing/collection issues". They routinely charge cards early for renewals and then flat out refuse to give refunds. They'll happily terminate your login on day 1 if you ask and then they keep the money for the remaining 30 days in the month. They claim their payment processor "can't do refunds"...in 2018. What an absolute embarrassment of a company.
Pay through paypal, and do paypal charge back.
The price of subscriptions has not gone up on the compound media website if you're already a subscriber so its against paypal TOS for them to have increased the fee. You can't say on your website that I'm subscribed to X amount but continue to charge my account more.
I love Kevin Brennan, but no way is his show worth dealing with this bullshit. At least he has a Patreon, but Burning Bridges is a great watch. Hope he escapes their bullshit.
15 comments
1 LamarThePotato 2018-05-08
"Billing/Collection Issues" - Look's like someone is being a nigger..
1 i_dont_give_a_care 2018-05-08
1 illydelph 2018-05-08
Haha, both for "billing/collection issues". They routinely charge cards early for renewals and then flat out refuse to give refunds. They'll happily terminate your login on day 1 if you ask and then they keep the money for the remaining 30 days in the month. They claim their payment processor "can't do refunds"...in 2018. What an absolute embarrassment of a company.
1 LamarThePotato 2018-05-08
Their system "can't do refunds" but yours can do charge-backs. Issue a charge-back and bury those motherfuckers in fees.
1 Toddforway 2018-05-08
Pay through paypal, and do paypal charge back. The price of subscriptions has not gone up on the compound media website if you're already a subscriber so its against paypal TOS for them to have increased the fee. You can't say on your website that I'm subscribed to X amount but continue to charge my account more.
1 Compound_MediaPR 2018-05-08
The Better Business Bureau is Yelp for senior citizens.
1 Bams_seed 2018-05-08
Old people customer service threats in order of escalation
1 PM_ME_MASTECTOMY 2018-05-08
Compound media needs a Yelp page
1 Jungies 2018-05-08
Oh, C'mon!
1 Yaseetheo 2018-05-08
Nice reviews only now.
1 aRTie02150 2018-05-08
The BBB is nothing special. What are you all in your 50s?
1 TacolasCage 2018-05-08
Eh? What's that sonny?
1 BoardroomBimmy 2018-05-08
Buncha squa4es rou d here, daddy-O! I say we makes for Splitsville and skeedaddle
1 ghandicumia 2018-05-08
It could have been for the rapes
1 WestStarKinger666 2018-05-08
I love Kevin Brennan, but no way is his show worth dealing with this bullshit. At least he has a Patreon, but Burning Bridges is a great watch. Hope he escapes their bullshit.