Yeah I remember seeing some broad on Hell's Kitchen (that Gordon Ramsay show) was replying to all of her negative comments on yelp and Ramsay ripped her a new asshole about how you should never do that.
I always felt it was extremely low class to respond to legitimate critiques on yelp and pulling the "he is mentally challenged" card to put the poster on the defensive was disgusting, not that I would expect anything better from the opster clan. He was probably doing the twitter voice in his head when he read the review and probably caller her a hater on facebook. By the way - didn't Anthony say it sucked there or something?
I haven't really done my research into the Hughes' Restaurant so did it grow because of Brett's business sense and delicious courses or did ol' Gregg Opie Hughes give his brother a pieccccce?
8/8/2014 •Donna Gabusi of Smithtown, local artist.- Your review disgusts myself, my patrons, my family, staff & friends. I can easily rip apart your complete review...and I will in due time but what I find 100% unacceptable & disturbing is your comment pertaining to another human being. You are a bully and we at "Riley's" will not stand for it. I am disappointed with Yelp, and they will be hearing from us, for allowing such hate and bullying to be put out there publicly. Who are you to attach a person with spec needs by calling him a "Moron" and then make fun of his appearance?! You should be ashamed and hide from public eye. Through-out your visit you also referred to my staff/family as "you people"! Who do you think you are? What gives you the right to hide on a review site and verbally attack & insult a hard working individual?
You and your guests chose the table, we don't take reservations, there isn't a Laura who works here, your guests cleared their plates clean excluding the mac n cheese, you or your guest spilt water all over yourself and we assisted the best we could for your mistake, my waitress/friend never ever made the comment you so fabricated to try and help your "review" & the first day busboy who you referred to as a "moron" was the one assisting you by trying to dry the water you spilt. Your guest commented how wonderful the Harvest salad was and you had not mentioned management comping the mac n' cheese which at the time you and your guests were very thankful. By the way, you are wrong when you say Mac n Cheese is a casserole only dish!
The next time you want to verbally attack an employee of mine which I consider all of them to be family then I suggest you do it in person. My staff and I will be here waiting to discuss on an even playing field. Brett Hughes/ Owner and 100% against bullying!
I don't know. Yeah, it's a bad idea to respond to yelp comments and his "I'll be speaking to Yelp about this!" comment was cringey at best. But if anything he said about the guest was true then she sounds like a fucking asshole. Her "moron who looks like Buddy Holly" comment was unnecessary and makes her look like a giant douchebag.
Yeah I remember seeing some broad on Hell's Kitchen (that Gordon Ramsay show) was replying to all of her negative comments on yelp and Ramsay ripped her a new asshole about how you should never do that.
40 comments
23 balderoonus 2014-08-10
I see the Hughes clan are homozygous dominant for the fag gene
-6 schmoegreene 2014-08-10
Goddamnit I wanted to make a butthurt genepool joke! You're lucky I'm a slow reader.
0 [deleted] 2014-08-10
[deleted]
22 aftershave 2014-08-10
F.H. Rileys is to food is what Opie is to comedy
16 kgt5003 2014-08-10
"God damn Yelp haterz!!! UHHHHHH!!! UHHHHHHH!! UHHHHHH! UHHHHHHH!"
But seriously though, is it normal for restaurant owners to respond to yelp reviews or is Brett being a bit touchy?
13 humblebrag 2014-08-10
It happens but in general, it's a poor idea. Responding only validates the complaints.
4 kgt5003 2014-08-10
Yeah I remember seeing some broad on Hell's Kitchen (that Gordon Ramsay show) was replying to all of her negative comments on yelp and Ramsay ripped her a new asshole about how you should never do that.
6 humblebrag 2014-08-10
Amy's bakery, nigga. The greatest piece of trash television ever to Grace the U S of A.
3 dochattan 2014-08-10
Amy. That chick was a fucking nut.
2 opiesucks 2014-08-10
Does she have Battletoads?
5 FancyAndImportantMan 2014-08-10
Anything to protect their PR. They also come off as incredibly self-absorbed. My favorite bio from a guy who owns a local dry-cleaning service:
12 kgt5003 2014-08-10
Developing strategies? "So what do ya think for this stain? Steam? Ok, let's try steam!"
1 mrnonsenseny 2014-08-10
I am sure AC has an opinion on this.
12 AntsCamera 2014-08-10
Maybe Brett should stop serving shit from a microwave.
2 TacoTrots 2014-08-10
At least until he goes all-in with the chef duties and figures it out.
9 BRUTAL_ANAL_RAPE8888 2014-08-10
I always felt it was extremely low class to respond to legitimate critiques on yelp and pulling the "he is mentally challenged" card to put the poster on the defensive was disgusting, not that I would expect anything better from the opster clan. He was probably doing the twitter voice in his head when he read the review and probably caller her a hater on facebook. By the way - didn't Anthony say it sucked there or something?
8 scrambler12345 2014-08-10
he writes like a fucking middle schooler
3 Chipper_Chip 2014-08-10
He and Opie DID go to the same school you know.
1 Buzz_Killington_III 2014-08-10
But then Opie went to college...
7 Swedishbeauty 2014-08-10
Seems a high level of douchery runs in the Hughes family. Their anger issues far outweigh their talents.
6 im_a_queeb 2014-08-10
Donna seems like a cunt on wheels
6 Risergy 2014-08-10
Quick, everyone vote "funny".
6 Touch_Of_Red 2014-08-10
"You people?!?!?"
4 [deleted] 2014-08-10
[deleted]
3 WoopEmGangbangStyle 2014-08-10
Well that's a nice sentiment.
1 jewy_kikeburger 2014-08-10
IS IT?
3 [deleted] 2014-08-10
Interesting since his restaurant was built on Gregg bullying Stalker Patty and his staff
3 jewy_kikeburger 2014-08-10
I haven't really done my research into the Hughes' Restaurant so did it grow because of Brett's business sense and delicious courses or did ol' Gregg Opie Hughes give his brother a pieccccce?
1 schmoegreene 2014-08-10
Don't worry he's gettin a taste.
3 [deleted] 2014-08-10
It's deleted now. What did it say?
2 AntsCamera 2014-08-10
8/8/2014 •Donna Gabusi of Smithtown, local artist.- Your review disgusts myself, my patrons, my family, staff & friends. I can easily rip apart your complete review...and I will in due time but what I find 100% unacceptable & disturbing is your comment pertaining to another human being. You are a bully and we at "Riley's" will not stand for it. I am disappointed with Yelp, and they will be hearing from us, for allowing such hate and bullying to be put out there publicly. Who are you to attach a person with spec needs by calling him a "Moron" and then make fun of his appearance?! You should be ashamed and hide from public eye. Through-out your visit you also referred to my staff/family as "you people"! Who do you think you are? What gives you the right to hide on a review site and verbally attack & insult a hard working individual? You and your guests chose the table, we don't take reservations, there isn't a Laura who works here, your guests cleared their plates clean excluding the mac n cheese, you or your guest spilt water all over yourself and we assisted the best we could for your mistake, my waitress/friend never ever made the comment you so fabricated to try and help your "review" & the first day busboy who you referred to as a "moron" was the one assisting you by trying to dry the water you spilt. Your guest commented how wonderful the Harvest salad was and you had not mentioned management comping the mac n' cheese which at the time you and your guests were very thankful. By the way, you are wrong when you say Mac n Cheese is a casserole only dish! The next time you want to verbally attack an employee of mine which I consider all of them to be family then I suggest you do it in person. My staff and I will be here waiting to discuss on an even playing field. Brett Hughes/ Owner and 100% against bullying!
1 Z-Tay 2014-08-10
This is so fucking pathetic.
"My staff and I will be waiting for you to discuss on an even playing field"... is this some sort of passive-aggressive threat?
Imagine walking in and seeing the Opster and his brother trying to act mobbed up. But instead, they look like the two biggest fans of Ellen Degeneres.
3 [deleted] 2014-08-10
Brother Joe and Brett should do a podcast
15 aftershave 2014-08-10
and call it "The Unsubscribables"
2 waterbuffaler 2014-08-10
I don't know. Yeah, it's a bad idea to respond to yelp comments and his "I'll be speaking to Yelp about this!" comment was cringey at best. But if anything he said about the guest was true then she sounds like a fucking asshole. Her "moron who looks like Buddy Holly" comment was unnecessary and makes her look like a giant douchebag.
2 jags85 2014-08-10
"There is no table 5 at this restaurant... sometimes the complaints will be false"
1 theronskier1 2014-08-10
okay, terrific!
1 CookieHaid 2014-08-10
"It was the busboy's first day - a moron who looked like a blond Buddy Holly." ... so Opie's moonlighting now?
-1 WoopEmGangbangStyle 2014-08-10
The gumbo looks good. I'd eat that like an ass or sumptin! tssss fawk yeah!
-1 cc1945 2014-08-10
How much of a soulless cunt do you have to be that you spend the days of your empty life complaining online about restaurant services
I hope she falls in the shower and dies
-7 AntsCamera 2014-08-10
Is master Po still fucking O and a groupies in the parking lot?
The food sucks anyways, it tastes like Opies lies.
"I loved the Whitney show."
Hughes almost sounds like lose....
Appropriate
-4 AntsCamera 2014-08-10
Downvote eh, I guess you like the microwaved fish?
Or were you fucked by Po in the parking lot?
4 kgt5003 2014-08-10
Yeah I remember seeing some broad on Hell's Kitchen (that Gordon Ramsay show) was replying to all of her negative comments on yelp and Ramsay ripped her a new asshole about how you should never do that.